Email: OLSCustomerCare@gmail.com (Primary)

or support@orbitlightshow.com (Secondary)

*** SUBJECT: Please include your FULL NAME and/or ORDER NUMBER (if you have one) in the subject field! ***

We strive to answer all emails within 24 to 48 hours (excluding holidays, weekends, and rave days).

You can also call us at our Retail Stores during business hours and ask an associate to help open a trouble-ticket for you =)

10889 Los Alamitos Blvd, Los Alamitos, CA 90720, (562) 493-5160

2551 Via Campo, Montebello, CA 90640, (323) 728-8704

Toll-Free: 877-200-ORBIT (877-200-6724)

If we do not pick up the phone right away please note that we may be on the other line with another customer.  Simply try your call again later or send us an email.

Thank you!